Guarantee

Guarantee
We want you to be completely satisfied with every purchase you make with us. Everything in our website is unconditionally guaranteed. To return an item, ship it back to us via insured mail or UPS*. We will gladly refund the cost of the item. Please fill out the return information on the packing slip and include it in your package. Postage and handling charges are not refundable for returns.

*Please note, some items incur re-stocking charges of 10-25%. Custom merchandise orders are non-returnable. Inquire into our one-time mattress comfort exchange program.

Returns and Exchanges
Returns will be accepted within 15 days of the invoice date (items are invoiced as of the shipping date) and must be in new, saleable condition and include the original packaging. Prior to returning any item, contact Good Night Naturals customer service for instructions and a return authorization number (RMA #). Items returned without prior authorization may be refused or subject to a re-stocking charge. Mattresses and box springs are non-returnable. Return postage will be at your charge.

30-Day Manufacturer Comfort Exchange Program
The Dream, Twilight and LunaStar mattresses are offered with 30-Day Comfort Exchange Program. If you decide that you have chosen the wrong mattress firmness you can exchange it for a different firmness or a different mattress. GoodNight Organic mattresses are non-returnable. The conditions are as follows:

• You are responsible for the difference in cost only should the replacement mattress cost more than the original, in addition to the shipping costs for the new and the old mattress (shipping to and from your home).
• If the cost of the new mattress is more than the original mattress you will be charged the difference plus the cost of shipping the new and old mattress.
• If the cost of the new mattress is less than the original mattress you will only be charged shipping for the new and old mattress.
• Used mattresses cannot be resold and are either destroyed or used for the purpose of fire-code testing.
• Custom made mattresses are not covered by the 30-Day Comfort Exchange Policy.
• The time limit to exercise the 30-Day Comfort Exchange Program begins the day your mattress is delivered and ends 30 days therafter.
• Contact Good Night Naturals at info@goodnightnaturals.com or by calling 866-388-5154 to inquire about the 30-Day Comfort Exchange Program.

Pricing Disclaimer
All pricing is subject to change without notice. For all prices, products and offers, we reserve the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors, closeouts, specials and other extenuating circumstances. Pricing changes often occur daily. We make every effort to ensure the accuracy of the pricing on this web site. However, as humans we may error. All pricing is for the actual time of your purchase, we unfortunately can not honor lower price request if the price was lowered at a different time.

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